With the pandemic forcing restaurants into a new way of operating, many had to implement changes that they might not have foreseen. But, as Datassential notes, “at their core, most problems consumers identified [during COVID-19] weren’t stemming from new needs.” As a result, many of these new choices or ways of working could benefit customers and restaurant operations in the long run. So here are three changes we predict are here to stay: More Technology and Innovation To implement contactless interactions and make it easier for customers to place takeout and to-go orders, many restaurants have upped their technology game,...
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Push provides branding, social and digital development for brands such as Olive Garden, Sonny’s BBQ, Tijuana Flats and more. If you manage a restaurant brand with 10 units or more, email us immediately for a consultation. Let’s Chat.