With the pandemic forcing restaurants into a new way of operating, many had to implement changes that they might not have foreseen. But, as Datassential notes, “at their core, most problems consumers identified [during COVID-19] weren’t stemming from new needs.” As a result, many of these new choices or ways of working could benefit customers...
Even though earnings for many restaurants are falling by double-digit percentages right now, pizza delivery earnings are expected to be flat or even up. Why? Because they’re uniquely positioned to meet off-premise demand. But you don’t have to be in the pizza business to stay competitive during the pandemic. Instead, implement these four best practices...
Like nearly every other aspect of our lives, our preferences towards social media have changed many times throughout the last several months. At the beginning of the global pandemic, social media engagement surged 61% over normal usage rates. In fact, 74% of users said social media was an important way to stay connected while in...
Boxed lunches. Prepackaged snacks. Bottled soda, coffee and water. As employees return to the office, health and safety will be front and center—and that includes how everyone can eat at work. And restaurants who can pivot from buffet-style catering to individual meal solutions will be the first to get the call. So here are a...
As time ticks on, doors to restaurants are opening for indoor and outdoor dining state by state. We know that as a restaurant owner or manager, you have been spending countless hours cleaning, sanitizing and preparing to open. But have you been reaching diners who are hungrily searching the internet for what to eat? Consider...
Even as many restaurants are now fully reopen, revenues on the whole are down compared to pre-pandemic numbers. Consumers are still cautious about returning to dining in as previously accustomed to, necessitating that curbside, drive-thru and delivery become mainstays in your restaurant’s sales quiver—at least for the time being. So how do you prioritize your...
As restaurants consider next steps in and tactics for handling the current health crisis, gift cards should be at the top of the list. Gift cards are convenient, encourage loyalty to your restaurant and customers frequently spend more than the value of any card. But aside from these three benefits, gift cards could also help...
As restaurants begin to open dining rooms, we will inevitably see some increase in sales. But at the commonly mandated 25% or 50% capacity limitations, many restaurants will still be far from hitting their normal sales goals. Below, we have outlined several tools and insights to maximize revenue with the new seating limitations and safety...
The original idea of a “grocerant” was simple: get grocery store customers to spend more time shopping by offering prepared foods and a sit-down dining experience. But in the wake of COVID-19, restaurants have put a new spin on the “grocerant” concept by offering essential goods of their own. Adding in-demand items to their menu—like...
