While nothing can replace the in-restaurant experience, establishing an efficient and memorable curbside pickup program can keep customers coming back for more. With the right approach, restaurants can build trust and even help customers have a little fun, too. So show your customers you’re thinking about their needs in entertaining, helpful and useful ways with...
As restaurants adapt to serving through the COVID-19 pandemic, the in-restaurant experience has been rapidly replaced with pickup, drive thru and delivery. So how customers experience what comes in the bag is more important than ever. We’re talking to-go packaging best practices. From transparency to personal touches, here are eleven criteria to consider for modifying,...
We know now that the restaurant industry we knew at the beginning of 2020 will look very different post-COVID-19. Changes to how restaurants can operate are being made almost daily, dramatically affecting every single member of the restaurant industry in ways no one could have ever imagined. Many restaurants have shifted from full dining room...
